Salary – £35k+ dependent on experience
Who you are
You are the beating heart of our client account teams. With a day-to-day focus on project management, you ensure that every team member is on track with deliverables and the client is kept up to speed throughout the process.
You are….
…friend to our clients
…guide to our account executives
…support to our client leads
…communicator between client and creative, design, editorial, planning or production
…expert in B2B technology & marketing / digital channels
You are the driving force who helps us to produce best-in-class strategic and creative work for clients and you are our go to expert on the latest social and digital trends, and everyday creativity, within the agency.
What you do
For your clients…
- Drive the rhythm of work across your accounts week by week
- Simultaneously manage multiple projects / clients
- Liaise with clients 1:1 and lead WIP calls, providing consultancy and developing strong relationships
- Oversee client admin: writing contact reports, drafting timing plans, campaign reporting
- Develop the strategy for client social media accounts, as well as overseeing drafting calendars and maximising proactive engagement opportunities
- Connect clients with our full service offering to ensure our clients get the right approach to help them solve business challenges
- Manage financial commitments with third-party suppliers such as research companies, animators or translation services on behalf of the client
For your team…
- Expertly brief the studio and oversee internal resource to produce best-in-class outputs
- Guide and mentor junior members of the team, leading by example and sharing best practice advice
- Support our own digital / social presence, for example by sharing content or writing a blog on a marketing-related subject that interests you
- Work as a team player in the agency and identify opportunities for relevant experts to be involved wherever needed
For our agency…
- Develop your marketing knowledge and skill set to actively suggest new ideas and advise Harvard’s integrated client portfolio
- Take an active, positive part in our agency culture and support Harvard’s own marketing and social activity
- Participate in our training programme – Never Stop Learning
- Approach the development of your role with enthusiasm and commitment
- Contribute to a positive, inclusive culture at Harvard
Who we are
We are a multi award-winning agency for tech brands big and small. With services spanning creative and marketing, planning and PR, we help our clients make their move and our people make their mark. We’ve grown phenomenally in the last few years to an 80+ strong business with global clients – and we continue to expand. Marketing services is a key area of growth for the agency: covering everything from creative campaigns and brand development through to social media, events, influencers and content marketing.
What we believe in
Harvard’s values are fundamental to helping ensure we operate in a high performing manner, remain people-first, and crucially succeed as an organisation collectively. We expect us all to live and breathe these values. They encapsulate the culture that fosters a happy, supportive and rewarding working environment, and also drive growth for our business by helping us know our clients and unlock opportunities. The Harvard values are:
COURAGE – We actively challenge – ourselves, our clients and the industry – by being brave, thinking big and always striving to do better
COMPASSION – We put people first, creating an environment rooted in kindness, empathy, respect and inclusivity.
CURIOSITY – We are strategic and creative problem solvers, restless in our learning and in the pursuit of innovation.
CANDOUR – We quickly and openly address challenges head-on and have the conversations we need to in order to do the right thing and get to the right answer.
COMMITMENT – We strive every day for high-performance, as individuals and for the collective, aligning personal success and growth with the success of the business as a whole
What we promise you
At Harvard we believe that your career should be driven by you, guided by a brilliant line manager and supported by us as an agency. With that in mind, you will have:
- The empowerment and autonomy to take control of your own career path and make use of all of the support and guidance available
- Comprehensive training through easy access to our ‘Never Stop Learning’ programme
- A talent management structure built around personal contact and clear communication on career paths and the meaning of high performance at Harvard
- A diverse and varied client-base, with opportunities to build skills, try new types of work and work across teams
- An equal and inclusive culture and approach, ensuring that all voices are heard and respected and we continue embrace new ideas
